Because of the increased rate of change and the complexities of those changes, people that lead others through the adoption of change are invaluable to organizations. The “must have” competency for influencing change, research has determined, is analytical strength.

Luma Services is proud to announce that the following consultants completed his/her Business Analysis Tools and Techniques Certification: Tim Corcoran Steve Cudly Tracy Healy Lori Johansen Monica Leahy Nick Lerouge Mike Litz Carol Novich Michele Okon Michelle Vorpahl In addition, the following individuals from Gavilon and Physicians Mutual also obtained his/her certification: Denise Sausaman, LFG Lori Hill, PMIC Meg Peterson,

Luma Services is excited to announce the introduction of  Business Analysis Tools and Techniques(BATT) Certification Program.  Luma Services associates, including Senior Consultants Carol Novich and Lori Sheppard, developed the program with training specialists from Your Clear Next Step to address specific challenges for today’s project team members. “The BATT certification program has been developed to align business analysis with the role

It’s not always obvious what a company’s logo represents. For Luma Services, it’s both a play on words and a specific design to reflect the company’s over-arching objective of “creating clarity” which is our tag line. Hear more about the Luma Services brand here. The play on words: Luma is a mash-up of the founders’ and owners names, Lewis and